gestern am Nachmittag seit langem wieder mal ein gaaanz kleines baby gesehen. ist ja nachdem mein Neffe und meine Nichte schon 7 und 8 sind wieder ein weilchen her. so kleine babys sind unglaublich süß, wunderschön und überhaupt eins der besten dinge dies gibt (es spricht ein begeisterter babysitter aus jugendtagen). in diesen momenten will man beinahe auch sofort sowas haben - ob man dann wirklich schon soweit ist, das ist eine andere frage....

Very interesting input from helge.at to the always interesting "defending the mistake mentality".

if you're a regular reader of this blog you know that i like to give critical but constructive feedback to companies who's products i like or services that i use regularily, no matter if it is the feed-reader i use, my favorite search-engine, the city i live in or the blogs i read.

mostly my feedback is being thanked for, and in some cases - just look at the bloglines-example above - it might even be taken as a literal instruction for improvement. once langenscheidt surprised me with goods worth €80 for sending them a list of keywords their german-spanish dictionary was missing. many big and old-school companies however tend to reply with standard-phrases (if at all) and bury customer-input in digital graveyards of bureaucracy. that's why they won't get my feedback.

sometimes however people seem to take feedback personal,... [more]
It's always hard to accept mistakes and to take critisism as the option to get better. I don't know a lot of people (do I know any?) who can deal with their mistakes & constructive critisism properly...

meldet hebig.com via napsterization.org. noch kein offizielles statement dazu...